Deloitte Leave Management System | SCADPRO x Deloitte | 10 Weeks | 2021
Complex Process to a Consolidated System
Sprint Methodology | Front End & Back End | Interviews | Journey Mapping | Ideal Experience Framework | User Testing | Ideation | Process Mapping | Scenario-Based Storytelling | Developing a Brand Identity
*Due to NDA restrictions, I am unable to showcase this project in its full capacity. Please contact me for access!
This project was done in partnership with SCADpro and Deloitte. SCADpro is a collaborative design studio within the Savannah College of Art & Design that connects design professionals with the world's most influential brands to develop creative, innovative solutions to real-world challenges.
As the largest professional service network in the world, thousands of Deloitte employees initiate a leave of absence every year for various reasons. These planned and unplanned leaves are subject to changing laws and intricate company policies and processes, creating a disorienting and stressful experience for employees taking the leave and the HR professionals processing them.
I was invited to this ten-week project along with nine other students to assist in the research and development of concepts for a leave management reboot that positively affects Deloitte employees.
I led the research and insight translation phase and guided the development of the final designs ensuring they were rooted in user insights and aligned with business objectives.
I developed an ideal experience framework, envisioned the new branding direction, and created three scenario-based integrated process flow charts that connected the back-end & front-end seamlessly and informed the final strategy and design of the system.