Deloitte Leave Management System | SCADPRO x Deloitte | 10 Weeks | 2021
Complex Process to a Consolidated System
Sprint Methodology | Front End & Back End | Interviews | Journey Mapping | Ideal Experience Framework | User Testing | Ideation | Process Mapping | Scenario-Based Storytelling | Developing a Brand Identity
*Due to NDA restrictions, I am unable to showcase this project in its full capacity. Please contact me for access to the presentation video and project website!
This project was done in partnership with SCADpro and Deloitte. SCADpro is a collaborative design studio within the Savannah College of Art & Design that connects design professionals with the world's most influential brands to develop creative, innovative solutions to real-world challenges.
As the largest professional service network in the world, thousands of Deloitte employees initiate a leave of absence every year for various reasons. These planned and unplanned leaves are subject to changing laws and intricate company policies and processes, creating a disorienting and stressful experience for employees taking the leave and the HR professionals processing them.
I was invited to this ten-week project along with nine other students to assist in the research and development of concepts for a leave management reboot that positively affects Deloitte employees.
I led the research and insight translation phase and guided the development of the final designs ensuring they were rooted in user insights and aligned with business objectives.
I developed an ideal experience framework, envisioned the new branding direction, and created three scenario-based integrated process flow charts that connected the back-end & front-end seamlessly and informed the final strategy and design of the system.